Monday, June 20, 2011

Bortz Hardware; An Asset of Greensburg

Heather Foster Talks About Bortz Hardware

 On her responsibilities at Bortz Hardware
Heather Foster talks about her
experience at Bortz Hardware in
downtown Greensburg.
 “I am the store’s daylight manager and started at Bortz Hardware in 2002. My most important responsibility is providing great customer service. In other words, I help customers find products and answer any questions they may have. Some of my other duties include ordering and receiving products, managing accounts payable and receivable, and scheduling.”

On the experience of working in downtown Greensburg
“It’s been fantastic. I wouldn’t have it any other way. Our location has really given us a chance to get to know our customers and I think that sets us apart from other hardware stores. We see a lot of the same people every day and know a majority of our customers by name. It makes our customers feel at home and that’s what we desire. Another great thing about being downtown is our neighbors! We're always grabbing a snack at Cook’s Market, or a birthday card from Penelope’s.”

On Bortz Hardware’s past and future in Greensburg
Bortz Hardware has been a fixture
in downtown Greensburg for almost
125 years.
 “Bortz Hardware has officially been in business since 1889. So in a few more years, we will have been in Greensburg for 125 years, and don’t expect that to change! Our location is great. We've got a parking lot right across the street, and we're conveniently located within walking distance of many other local businesses. Even though there can be issues with parking at times, we solve that problem by staying open into the evening. We are committed to being Greensburg’s local hardware store now, and for many years to come!” 

On Bortz Hardware’s new Hours of Operation
“We used to open weekdays at 9:00 a.m., but we decided to change our hours to better accommodate our customers. Most businesses and homeowners are up and running by 8 a.m., so we thought we should be too! We are now open 8:00 a.m. to 8:00 p.m. on weekdays. And of course we're still here during weekends -Saturdays from 9:00 a.m. to 6:00 p.m. and Sundays from 10:00 a.m. to 5:00 p.m.”

On the customer reaction to the new hours
“The response has definitely been all positive! We want to be there when it’s convenient for our customers and from all the feedback we've gotten, we made the right choice. Another benefit is the greater availability of parking spaces early in the morning.”

On the best-selling items in the store

Stop in at Bortz Hardware for many
specialty items, including lawn and
garden equipment!
  “Well, the first thing that comes to mind is that we cut a lot of keys! I think we do so well in that department because people know when they come to Bortz, their keys will always work reliably. Aside from that, I would say that some of our best-selling items come from our plumbing department. We carry water heaters, furnace filters, pipe fittings and everything in between! We have a great selection of hard-to-find items as well. Of course, now that summer is here, our lawn and garden department is fully stocked with popular items such as grass seed, potting mix, and solar lighting.”

On special promotions at Bortz Hardware
“On behalf of Bortz Hardware, I would like to congratulate Mike Cotyk of Greensburg. He was the winner of our $1,000 Spring Shopping Giveaway on June 6th! We’re happy for him, and hope he’s enjoying all his new items. We’ll have another $1,000 Shopping Giveaway in the fall, so stop in and enter to win at Bortz Hardware now! We also place a regular advertisement in the Greensburg Tribune Review with the next coming on Thursday, June 30th, which will be worth checking out.”

Bortz Hardware is located on 119 South Pennsylvania Avenue in downtown Greensburg. It is open Mondays through Fridays from 8:00 a.m. to 8:00 p.m., Saturdays from 9:00 a.m. to 6:00 p.m., and Sundays from 10 a.m. to 5:00 p.m. Stop by the store, or visit its website under!